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··=■ FATIGUED COURIERS NETWORK ■=··
·══════════════════════─·· FCN Proudly Presents ··─══════════════════════════·
║──────────────────────────────────────────────────────────────────────────────║
║·· IBM Classification Module for WebSphere Content Discovery v8.3 (C) IBM
╙──────────────────────────────────────────────────────────────────────────────╜
·═════════════════════─·· Release Information ··─══════════════════════════·
║─────────────────────────────────┬────────────────────────────────────────║
║ Supplier · TEAM FCN! │ Release Date · 5/07/2006 ║
║ Cracker · TEAM FCN! │ Protection · None ║
║ Packager · TEAM FCN! │ App Type · WebSphere ║
║ #/Disks · 1 CD │ Operating System · 95/98/NT ║
║──────────────────────────────────────────────────────────────────────────║
║═════════════════════─·· Program Description ··─══════════════════════════║
║ More IBM! :) ║
║ ║
║ The Classification Module automatically classifies long form requests ║
║ such as emails, case management notes, discussion group comments, etc. ║
║ ║
║ This module is used primarily in solutions such as our Case Resolution, ║
║ Contact Center, and Online Support offerings that must effectively ║
║ process end user requests that go beyond the keywords, phrases, and ║
║ questions typical expressed in a conventional search application. ║
║ The IBM« Classification Module for WebSphere« Content Discovery is used ║
║ by hundreds of organizations to address this problem and has helped ║
║ organizations in many cases automatically resolve up to 40% of their ║
║ online service requests without the need for live assistance. ║
║ This module can also be used to automatically classify documents in ║
║ applications such as an email archiving solution. ║
║ ║
║ ║
║──────────────────────────────────────────────────────────────────────────║
║═════════════════════════─·· Installation ··─═════════════════════════════║
║──────────────────────────────────────────────────────────────────────────║
║ Mount/burn, USE! ║
║ ║
║ ║
║──────────────────────────────────────────────────────────────────────────║
│╙──────────────────────────────────────────────────────────────────────────╜│
┌║ FCN: The Gift That Keeps On Giving! ┌║
│────────────────────────────────────────────────────────────────────────────│