┌█ SkillSoft.Business.Contact.Manager.with.Outlook.2007-LiB █┐
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┌──────────────────────┐ ▓▒░ Release Information ░▒▓ ┌──────────────────────┐
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├───────────────────────────────────────────────────────────────────────────┤
│ TITLE : Business Contact Manager with Outlook 2007 │
├───────────────────────────────────────────────────────────────────────────┤
│ AUTHOR : SkillSoft │
├───────────────────────────────────────────────────────────────────────────┤
│ PUBLISHER : SkillSoft │
├───────────────────────────────────┬───────────────────────────────────────┤
│ ISBN : 0000000 │ MAKER : TEAM LiB │
├───────────────────────────────────┼───────────────────────────────────────┤
│ PAGES : N/A Pages │ PACKAGER : TEAM LiB │
├───────────────────────────────────┼───────────────────────────────────────┤
│ EDITION : N/A │ SUPPLIER : TEAM LiB │
├───────────────────────────────────┼───────────────────────────────────────┤
│ LANGUAGE : ENGLISH │ FORMAT : ZIP │
├───────────────────────────────────┼───────────────────────────────────────┤
│ RELEASE : 03-03-09 │ SIZE : 23.57 MB │
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┌────────────────────────┐ ▓▒░ Release Notes ░▒▓ ┌──────────────────────────┐
│ └───────────────────────┘ │
│ │
│ [Product Information] │
│ │
│ Overview/Description │
│ Microsoft Outlook 2007 with Business Contact Manager helps to save │
│ time and improve sales and marketing to ensure excellent customer │
│ service by providing customer and contact management in one central │
│ location. It allows you to easily manage all your contacts, customer │
│ information, and opportunities in one location making it easier to │
│ find and manage. It also allows you to create marketing campaigns and │
│ send them to prospective customers, as well as track any │
│ communications with your customers and contacts to ensure you stay │
│ organized. This course demonstrates how to setup Business Contact │
│ Manager with Accounts, Contacts, Opportunities, and Projects. It also │
│ demonstrates how to track and link items to records, as well as share │
│ and protect your data in the Business Contact Manager database. │
│ │
│ Target Audience │
│ Personnel at all levels of the enterprise; end users seeking │
│ competency in the advanced functionality of Microsoft Outlook 2007. │
│ │
│ Prerequisites │
│ The Microsoft Office 2007: Beginning Outlook and Advanced Outlook │
│ learning paths or equivalent; basic knowledge of word processing and │
│ computing; familiarity with the Microsoft Windows and Office │
│ environments and an understanding of the Internet. │
│ │
│ Expected Duration (hours) │
│ 3.0 │
│ │
│ Lesson Objectives │
│ │
│ Business Contact Manager with Outlook 2007 │
│ # distinguish the types of records used in BCM │
│ # recognize the functions of BCM interface elements │
│ # create an Account in BCM in a given scenario │
│ # create a new business contact for an account in a given scenario │
│ # create an opportunity in a given scenario │
│ # create a new account │
│ # add a business contact │
│ # create a new opportunity │
│ # add a product or service item │
│ # create a Marketing Campaign in a given scenario │
│ # track the results of a Marketing Campaign in a given scenario │
│ # create a business project in a given scenario │
│ # create a marketing campaign │
│ # create a business project │
│ # link an account to an opportunity in a given scenario │
│ # link a file to an account in a given scenario │
│ # link a phone log to a record in a given scenario │
│ # view a communication history in a record in a given scenario │
│ # link an item to more than one record in a given scenario │
│ # move a link to another record in a given scenario │
│ # auto-link an e-mail message to a record in a given scenario │
│ # link an item to a BCM record │
│ # link a communication history item to more than one record │
│ # move a link to another record │
│ # auto-link an e-mail message to a record │
│ # create a report in a given scenario │
│ # export a report in a given scenario │
│ # launch a Marketing Campaign from a report │
│ # select a new database for your profile in a given scenario │
│ # delete and restore a database in a given scenario │
│ # export data from a database in a given scenario │
│ # export a newly-created report │
│ # change the database that is associated with a profile │
│ # delete and restore a database │
│ # export data from a database │
│ │
│ [Install Information] │
│ │
│ Unpack it ! │
│ Enjoy this fine release from TEAM LiB ~_* │
│ │
│ [For more information] │
│ │
│ http://www.skillsoft.com/Catalog/detail.asp? │
│ CourseCode=mo_olpu_a03_dt_enus │
│ │
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┌─────────────────────┐ ▓▒░ TEAM LiB AGREEMENTS ░▒▓ ┌───────────────────────┐
│ └─────────────────────────────┘ │
│ │
│ Attention: Please read these terms carefully before using our │
│ release. Using our release indicates that you have read and accepted │
│ these agreements. If you do not agree to accept these terms, do not │
│ use our release or infomation from it. We may change the terms of │
│ this Agreement at any time. │
│ │
│ YOU MAY USE OUR RELEASE FOR EVALUATION PRUPOSES ONLY. WE WILL NOT BE │
│ HELD RESPONSIBLE FOR OUR RELEASE. IF YOU LIKE THIS BOOKWARE, YOU'RE │
│ STRONGLY ADVISED TO BUY IT. BOOKWARE PUBLISHER AND AUTHOR NEED │
│ QUALITY PRODUCTS. YOU MAY NOT USE OUR RELEASE TO MAKE MONEY OR USE IT │
│ SUPPORT FOR COMMERCIAL PURPOSE. │
│ │
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